What to Do If You Misfuel a Rental Car in New Zealand
This article provides guidance on handling misfueling incidents with rental cars in New Zealand, including immediate steps to take and how EEK Mechanical handles such situations.
Introduction
Misfuelling a rental car can be a stressful experience. In New Zealand, it's important to understand the proper steps to take if your rental vehicle is affected, including how EEK Mechanical handles these situations.
What to Do Immediately After Misfuelling Your Rental Car
If you suspect your rental car has been misfuelled with petrol in diesel or vice versa, follow these steps:
- Do Not Start the Engine: Prevent further damage to the vehicle's fuel system by avoiding engine startup.
- Contact Your Rental Company: Notify them promptly to report the incident. They may require documentation like receipts or witness statements.
- Document Everything: Keep all relevant records for potential insurance claims or policy reviews.
- Review Your Rental Agreement: Understand your policy terms regarding misfuelling to know your responsibilities.
How EEK Mechanical Handles Misfueling Incidents
EEK Mechanical follows a structured process for misfueling cases:
- Our tow truck collects the vehicle promptly.
- The vehicle is transported to a NZIFDA-certified workshop for manufacturer-spec fuel system recovery.
- Recovery is fully itemised, with pricing details available on our <a href="/rate-card">rate card</a>.
Conclusion
Misfuelling a rental car requires careful handling. By following the recommended steps and understanding EEK Mechanical's process, you can manage the situation effectively. For assistance, contact us at <a href="tel:0800769000">0800 769 000</a> or visit our <a href="/rate-card">rate card</a> for pricing details.
Had a misfuel incident?
We're available 24/7. Call now and we'll dispatch a tow truck within the hour.
Call 0800 769 000