28 April 2026
A message to our customers
Dear valued customer,
EEK Mechanical coordinates a nationwide network of independent automotive workshops to deliver misfuel recovery services across the United Kingdom. When you put the wrong fuel in your vehicle, we connect you with a local workshop that can complete manufacturer-spec fuel system recovery and get you back on the road. Every job involves real people — local, independent operators — facing exactly the same cost pressures as you.
Our team apologises that, as a result of the Iran war affecting business conditions in the United Kingdom, costs across every part of our supply chain have been pushed up. We thank you for your understanding that this impact is entirely outside our control — as it is for all United Kingdom businesses. We all look forward to the day conditions normalise and we are able to bring prices back down.
What has changed, and why
GBIFDA Filing Fee£89.00
From 1 April 2026, every misfuel disposal event in the United Kingdom must be recorded on the National Misfuel Register, maintained by GBIFDA — the Great Britain Insoluble Fuel Disposal Agency. This is a legal requirement under the Health and Safety at Work (Hazardous Substances) Regulations 2017. Contaminated fuel is classified as a Class 3.1 flammable liquid — a hazardous substance — and its disposal must be documented. Workshops cannot file on the register independently. They must operate through a certified Tier 1 Compliant Operator. EEK holds this certification. As your Compliant Operator, EEK pays the mandatory GBIFDA filing fee on your behalf, files your disposal event on the register, and issues your Certificate of Compliance. This fee is disclosed separately on every invoice so you can see exactly what you are paying for. If you engaged a workshop directly, that workshop would still be required to file — and would charge you the filing fee at their own rate. EEK secures a consolidated filing rate across our network and includes it as a single, transparent line item.
Payment processing & finance costs3.9%
Customer payments on the UK site are by bank transfer only. Your invoice and portal show our UK account details and the payment reference you must use. There is no card-processing surcharge on new UK jobs because we do not offer card payment for them. Historical invoices that include a Finance Charge line relate to legacy card payments taken before card payments were removed.
What has not changed
Our core service rates — labour, towing, fuel disposal, and fuel replacement — have not changed. The adjustments in this notice relate solely to the new GBIFDA mandatory filing requirement and the payment processing passthrough.
Our booking deposit remains £849.00. We have not increased this.
Our commitment to supporting local United Kingdom workshops has not changed. The businesses in our network are family-owned operations — not corporate franchises. They are run by people who live in your community, employ local staff, and keep money circulating in local economies. When you choose EEK Mechanical, your payment goes directly to a local workshop owner.
Transparency and your rights
All pricing is disclosed upfront. Our full rate card is available at www.eekmechanical.co.uk/rate-card. Final invoiced amounts reflect actual job complexity and are always provided before payment is required.
If you have a question about your invoice or these changes, please contact us through your customer portal or call 0808 280 6346. We are always willing to talk through our pricing with you.
Again, we apologise for the increases and thank you for your understanding.
Warm regards,
The EEK Mechanical Team
0808 280 6346 · www.eekmechanical.co.uk